Game Night + Zoom Night: Bring thoughtful questions to your next game night or Zoom hang night to unlock stories that have been waiting for the perfect moment to be told.
Professional Conversation Starters: Meet people where they are at + level up together by building trust with the Happy Hour edition.
Travel + Road-trips: Maximize the opportunity for connection by exchanging artifacts of the culture you love by answering Culture edition questions.
Intentional Dating: Bring the Culture edition to your first date or 100th date to explore each other's cultural tastes, before it's too late.
Learning + Development: Foster a culture of curiosity and willingness to create safe spaces for difficult but necessary conversations.
We are pleased to offer free Canada Post Expedited Parcel shipping within Canada for orders of CAD 150 or more (before tax).
For orders under CAD 150, we offer a flat shipping rates.
⚠ Note that drink items are excluded from these offers. Items considered drinks are any liquid items made for consumption.
Click here to read our full Shipping Policy
We are pleased to offer free Canada Post Expedited U.S.A. shipping within the continental U.S.A. on orders of CAD 150 or more (before tax).
⚠ Note that drink items are excluded from these offers. Items considered drinks are any liquid items made for consumption.
⚠ Additional duties may apply upon arrival. The Lake is not responsible for these additional costs.
⚠ Certain jurisdictions do not allow us to ship B.E.D. products due to local laws. Please ensure your state or country permits the purchase and sale of adult products before placing your order. The Lake is not responsible for any seized or confiscated products due to prohibitive local laws.
We are not currently offering international shipping outside Canada and the United States.
Our return/exchange policy lasts 14 days. If 14 days have passed since you received your purchase, unfortunately, we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused, and in the same condition, you received. It must also be in the original packaging.
⚠ The following items are final sales and cannot be returned, exchanged or refunded:
Due to the personal nature of these items, they are final sale and cannot be returned or exchanged. This policy is in place for sanitary reasons.
In the event that you think the product you received is defective (e.g., not charging, refusing to remain on or power up), kindly contact us through email at hello@itsthelake.com. We will be more than happy to help you troubleshoot the issue.